Terms of Use

Important Terms and Conditions for Using Our Website and Accessing Our Accounting Services

Terms of Use

Fair View Accounting Services – United Kingdom
Last Updated: 30 Jan. 2026

Welcome to the website of Fair View Accounting Services (“Fair View”, “we”, “our”, “us”). By accessing or using this website (“Site”), you confirm that you have read, understood, and agree to be legally bound by these Terms of Use and all applicable UK laws and regulations. If you do not accept these terms, please discontinue use of the Site immediately.

These Terms protect Fair View Accounting Services, its CEO, all directors, employees, subcontractors, consultants, and any person acting under its authority.

 

1. Services Provided

The following terms outline the services we provide and the basis of our business relationship.

  1. All work is carried out based solely on the information you provide.

  2. The accuracy of our work depends entirely on the accuracy of the information supplied by you or your business.

  3. If additional services are required at any time, you must request them in writing via email or letter.

  4. We may recommend additional services from time to time; acceptance must be confirmed in writing.

  5. No service is considered agreed until confirmed through formal communication in accordance with these Terms.

 

2. Fees

  1. Our fees are determined by the time spent, the complexity of the work, and the expertise required.

  2. Fees are confirmed by email, phone, or written correspondence before work begins.

  3. “Address facility” services (if offered) are for correspondence only and may not be used for parcels, advertising, Google listings, or business registration without written authorisation.

  4. Work involving HMRC or Companies House contact may incur additional fees unless expressly included.

  5. Fees are billed in advance and must be paid before work commences.

 

3. Payment Continuity

  1. Where monthly Direct Debit is used, failure or delay beyond two consecutive months may result in immediate cessation of services without notice.

  2. If annual fees are paid monthly and you cancel mid-year, no refunds will be issued due to continuous professional involvement.

  3. If you rejoin during the accounting year, you must pay the difference between the full annual fee and any previously paid instalments.

  4. Monthly fee plans may be reviewed and adjusted due to economic factors or regulatory changes.

  5. All travel, parking, and transport expenses incurred while serving you are chargeable.

 

4. Cancellation (Clients on Direct Debit)

  1. You may cancel within 14 days of joining (“cooling-off period”).

  2. After 14 days, you must provide a two-month paid notice period.

  3. Cancellation must be issued in writing; we will acknowledge receipt promptly.

  4. If you cancel within 14 days and work has begun, fees for completed work will apply at £100 + VAT per hour.

  5. For backlog or incomplete-year work, we reserve the right to charge the full annual fee.

 

5. Termination (One-off / Ad-Hoc Clients)

  1. For one-off services, you may terminate within 7 working days by written notice.

  2. Fees of £250 + VAT or the value of completed work (whichever is greater) will be payable.

  3. We may terminate engagement with 7 days’ notice.

  4. We reserve the right to terminate immediately if criminal activity or a breach of Terms is suspected.

  5. We aim not to terminate appointments in a way that jeopardises statutory deadlines unless unavoidable.

 

6. Notification of Changes

You agree to notify us promptly of any changes to your personal, business, or contact details.

 

7. Client Responsibilities

  1. You are solely responsible for your statutory obligations, including record-keeping, VAT registration, CIS compliance, and payment of taxes.

  2. You must provide complete, accurate, and timely information.

  3. You must inform us promptly of any changes that may affect work undertaken on your behalf.

  4. You remain legally responsible for your business operations, liabilities, and compliance.

 

8. Our Responsibilities

  1. We hold no statutory obligations beyond those specified in these Terms or your engagement letter.

  2. We do not audit any information you provide; accuracy remains your responsibility.

  3. Once you approve your accounts or tax returns, we file them with HMRC/Companies House.

  4. If HMRC rejects a submission, we will assist in rectifying the issue where possible.

 

9. Data Protection

  1. We comply with the UK GDPR and Data Protection Act 2018.

  2. We may store your information electronically or in hard copy.

  3. We use secure servers, including third-party and cloud systems.

  4. We are not liable for breaches caused by third-party software or platforms.

  5. Data retention period: 7 years (financial) and 10 years (client due diligence).

  6. Access to your data is provided upon written request.

 

10. Client Due Diligence

  1. We conduct identity verification and due diligence before accepting clients.

  2. We may reject an engagement after due diligence and refund any fees paid.

  3. We may contact your previous accountant as part of this process.

 

11. Money Laundering Regulations

  1. We are regulated as an accountancy service provider and must comply with AML laws.

  2. We must report suspicious activity to the National Crime Agency without notifying you.

  3. Failure to cooperate with AML requirements may result in immediate termination.

 

12. Conflicts of Interest

Conflicts will be disclosed if identified, and safeguards implemented. If safeguards cannot be applied, we may terminate the engagement.

 

13. Commission

We may receive commissions from third-party referrals. You will be notified in writing before any referral is made.

 

14. Investment Advice

We are not regulated by the FCA and cannot provide financial or investment advice.

 

15. Changes in Law

We accept no liability for losses resulting from legislative changes or changes in interpretation of existing law.

 

16. Professional Indemnity Insurance

We maintain adequate professional indemnity insurance as required by our governing bodies.

 

17. Compliments & Complaints

Compliments and complaints may be submitted to our office.
If unresolved, you may escalate complaints to our regulatory body (IFA).

 

18. Intellectual Property

All documents, materials, guides, and digital content produced by us remain our intellectual property unless required otherwise by law.

 

19. Applicable Law

These Terms are governed exclusively by English Law, and disputes shall be resolved solely in the courts of England and Wales.

 

20. Third Party Rights

No third party may enforce any term under the Contracts (Rights of Third Parties) Act 1999.

 

21. Client Monies

Client funds, if held, will be placed in a segregated client account. Withdrawals require written consent.

 

22. Limitation of Liability

Our liability for any claim is limited to the total fee charged for the relevant service, except where prohibited by law.

 

23. Website Use

This Site is intended for UK residents aged 18+. By using the Site, you confirm that you meet these requirements.

 

24. Website Content

All content on the Site is the intellectual property of Fair View Accounting Services and protected under UK copyright law.

 

25. User Conduct

You agree not to use the Site unlawfully, disrupt operations, or attempt unauthorised access.

 

26. Disclaimer

All information provided on the Site is offered “as is” and “as available”, without warranties of any kind.
We do not guarantee accuracy, completeness, or reliability of any information, tools, calculators, or external content.

 

27. Amendments to These Terms

We may amend these Terms at any time by updating this page. Continued use of the Site signifies your acceptance of the updated Terms.

 

28. Governing Law & Disputes

These Terms and any related disputes are governed by the laws of the United Kingdom.

29. Privacy Policy (UK GDPR Compliant)

This Privacy Policy explains how Fair View Accounting Services (“we”, “our”, “us”) collects, processes, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging with our services, you consent to the practices described below.

 

29.1 Data Controller

Fair View Accounting Services acts as the Data Controller for all personal data collected.
If you have any concerns or requests regarding your data, you may contact our Data Controller at:

Email: enquiries@fvaccounts.com
Phone: 0330 1333537
Address: Bolton: Suite 10,Lythgoe House, Manchester Road, Bolton, Greater Manchester BL3 2NZ.

 

29.2 What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name, address, date of birth

  • Contact details (email, phone number)

  • National Insurance number

  • UTR number

  • Passport, driving licence or ID details (for AML and CDD checks)

  • Financial and tax information

  • Business details and company records

  • Documents required for accountancy, payroll, VAT, CIS or tax services

  • Payment information

Information collected automatically

  • IP address, browser type and settings

  • Device information

  • Website usage analytics

  • Cookies and tracking data (see Cookie Policy)

Information from third parties

  • Previous accountants

  • HMRC and Companies House

  • Credit reference agencies (via soft checks for AML)

  • Public databases

 

29.3 Legal Basis for Processing Your Data

We process personal data under the following lawful bases:

  • Contractual necessity (to provide services you have engaged us for)

  • Legal obligation (HMRC, AML, regulatory compliance)

  • Legitimate interests (business operations and service improvement)

  • Consent (where specifically requested, e.g., marketing)

 

29.4 How We Use Your Personal Data

We may use your personal data for:

  • Preparing accounts, tax returns, VAT returns, CIS submissions, payroll and other services

  • Verifying identity and conducting AML checks

  • Communicating with you regarding your affairs

  • Filing documents with HMRC, Companies House or other authorities

  • Processing payments

  • Maintaining internal records and audit trails

  • Legal and regulatory compliance

  • Service improvements and website analytics (non-identifiable data)

Your data will never be sold to third parties.

 

29.5 Sharing Your Data

We may share your data with:

  • HMRC and Companies House

  • Regulatory bodies (IFA, AIA, AAT, etc.)

  • Cloud accounting and payroll platforms (Xero, QuickBooks, FreeAgent, etc.)

  • Software providers for secure document handling

  • Subcontractors acting under our authority

  • Banks (for client money accounts)

  • Legal authorities (only when required by law)

We do not accept liability for breaches resulting from third-party software.

 

29.6 Anti–Money Laundering (AML) Compliance

Under UK AML laws, we must:

  • Conduct identity and risk checks

  • Store identification information

  • Report suspicious activity to the National Crime Agency (NCA) without notifying you

AML compliance is a legal obligation and cannot be opted out of.

 

29.7 Data Storage & Security

  1. Data is stored securely on encrypted servers, both on-site and cloud-based.

  2. We take appropriate technical and organisational measures to protect your data.

  3. Despite safeguards, we do not guarantee absolute security of electronic systems.

 

29.8 Data Retention

We retain:

  • Financial records: minimum 7 years

  • Client due diligence records: 10 years

  • Email records: as required for engagement continuity

Data will be securely destroyed once retention periods expire.

 

29.9 International Transfers

Some third-party systems may host data outside the UK.
We only use providers with GDPR-aligned safeguards.

 

29.10 Your Rights Under UK Law

You have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request erasure (where lawful)

  • Object to processing

  • Withdraw consent (where applicable)

  • Request restriction of processing

  • Request data portability

To exercise any rights, submit a written request to the Data Controller.

We will respond within 20 working days.

 

29.11 Cookies

Our website uses cookies and similar technologies for functionality and analytics.
You can manage cookie settings through your browser.
A full Cookie Policy can be provided upon request.

 

29.12 Children

Our services and website are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

 

29.13 Updates to the Privacy Policy

We may update this Privacy Policy to reflect legal, regulatory or operational changes.
The updated version will always appear on this page.

 

29.14 Contact Information

If you have questions about this Privacy Policy, please contact:

Fair View Accounting Services
Bolton: Suite 10,Lythgoe House, Manchester Road, Bolton, Greater Manchester BL3 2NZ.
enquiries@fvaccounts.com
0330 1333537

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